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Virus, Spyware, Trojan & Malware Removal

Secure & optimize your Windows PC or Mac from the comfort of your own home

Includes one year of Bitdefender TOTAL SECURITY* (Install on up to 5 devices)

Our certified cyber-security technicians optimize your device and use deep scans & the latest technology to remove spyware, virus, trojan, keylogger, malware, adware and pop up infections

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Remote virus removal and computer optimization

Our certified technicians use the latest technology and custom utilities to completely remove all forms of malware from your computer.

In addition, our experts will optimize the performance of your system and update critical software and security patches.

SCAMPROOF Screenshot-from-2021-06-14-23-39-47 Virus, Spyware & Malware Removal

Detect and remove viruses

We find and eliminate viruses, trojans, spyware and other malware easily and quickly from your computer.

Optimize your computer

We’ll update your operating system when necessary and install the latest security patches to improve security & performance.

Secure your computer

Bitdefender TOTAL SECURITY keeps your PC protected after our experts have throughly cleaned and optimized your device.


Top international testing organizations and expert reviewers praise Bitdefender’s products as the best in terms of both protection and performance. 

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Bitdefender TOTAL SECURITY included*

Signs Your Computer May Be Infected


Need help? Call 800-674-3255


Remote Malware Removal & Computer Optimization

A SCAMPROOF service concierge will contact you to schedule your remote session.

Special Pricing $99.00

reg $139.00


Remote Malware Removal & Computer Optimization


A SCAMPROOF service concierge will contact you AFTER CHECKOUT to schedule your remote session.

Special Pricing $139.00

reg $169.00

SCAMPROOF kisspng-money-back-guarantee-vector-graphics-logo-illustra-pecan-plantation-tx-tree-doctor-arborist-that-t-5b62ef2ae47130.0886223015332104109357-min-1024x669 Virus, Spyware & Malware Removal

All Malware Removal Sessions Are

Frequently asked questions

SCAMPROOF cyber-security technicians will access your PC remotely; no interaction or knowledge is required from you.

We do a full system scan and manual examination of registry and temp files to remove viruses, Trojans, spyware, rootkits and more. Your PC gets a complete security check, helping ensure that all threats have been removed.

Our technicians will also perform a complete vulnerability assessment that looks for outdated and vulnerable software and potentially unsafe system settings.

The Bitdefender pop-up blocker configuration prevents you from seeing unwanted ads and from getting infected by accidentally clicking on threats disguised as advertisements.

Bitdefender TOTAL SECURITY keeps your PC protected for an entire year after our SCAMPROOF technicians have done their work.

SCAMPROOF Virus Removal Service detects and eliminates viruses, Trojans, spyware and other malware easily and quickly from your PC and Mac. We also apply security updates to your operating system,  clean the registry and temporary files and can fix operating system issues including start-up errors.

To start the virus removal service, a SCAMPROOF security expert takes control of your computer remotely. Our experts will then scan your PC, identify any malicious applications or malware, and remove them.

Yes, our experts can detect and remove Trojan viruses and malware by remotely accessing your PC or Mac while you watch. You can even ask them questions while they work.

Operating System

Microsoft Windows 10**, 8.1, 8, and 7 (32-bit and 64-bit)

**Windows Enterprise not supported

MacOS 10.14: Mojave- 2018

MacOS 10.13: High Sierra- 2017

MacOS 10.12: Sierra- 2016

OS X 10.11: El Capitan- 2015

OS X 10.10: Yosemite-2014

OS X 10.9 Mavericks-2013

OS X 10.8 Mountain Lion- 2012

OS X 10.7 Lion- 2011

Participating Countries

United States, Canada,  New Zealand,  Australia, Norway and United Kingdom.

Supported Devices

All major laptop and desktop brands running Windows, such as Dell, HP, Acer, Lenovo, Sony, Asus, Toshiba and Samsung.

All Apple products running OS X and later.

Other Requirements

English language only

Available in limited countries—check your country’s website for availability

Valid for a single service interaction for one computer

Internet connection required (high-speed connection for optimal service level)

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